Payment Policy

At fi.d.o pet, we offer a variety of secure payment options and transparent payment terms for a smooth and convenient shopping experience. We accept the following payment methods:

American Express
Diners Club
Discover
JCB
Maestro
Mastercard
Visa

Payment Security

Your privacy and security are our highest priority.
All transactions are processed using SSL encryption and comply with PCI-DSS standards (Payment Card Industry Data Security Standards).
We do not store your credit card details and have no access to them.

Payment Processing
All payments are processed immediately upon receipt of the order.
Once payment is confirmed, your order will be processed (usually within 1-2 working days).
Payment is due upon order confirmation. After successful payment processing, you will receive an email with your order details.
If payment authorization fails, the order cannot be completed. You can try an alternative payment method or contact us for assistance.

Prices & Currency
The standard currency of our shop is US Dollars (USD).
All taxes are included in the product price.

Invoicing
Please ensure your billing information is correct and matches the details of your chosen payment method. Orders with incorrect or incomplete billing information may be delayed or canceled.

Contact Information
Store Name: fi.d.o pet
Address: 18579 S Dixie Hwy, Miami, FL 33157, USA
Email: info@fidopet.store
Phone: +1-305-252-4065
Opening Hours: Eastern Time Zone
Everyday 9:00-21:00
Response Time: We respond within 24 hours